Designer Bathroom Store Shopping Terms and Conditions

TERMS AND CONDITIONS

About Us:

C W Commerce Limited (trading as designerbathroomstore.co.uk) is a company registered in England and Wales: Company Number - 08445023. “We”, “us” and “seller” means C W Commerce Limited.

We are a VAT registered company: Company VAT Number - 159 0164 12

Office and Returns Address:

C W Commerce Limited

Designer Bathroom Store

Unit 6 Corporation Yard

2A Harwich Road

Colchester

Essex

CO4 3BN



Your Status:

By placing an order through designerbathroomstore.co.uk you are confirming that you are:

  • You are a resident of the UK

  • You are capable legally of entering a binding contract

  • You are at least 18 years of age

  • You agree to the terms and conditions set out on this page

Contract:

All orders placed through the website or through our phone system are subject to C W Commerce Limited accepting the order. Any order emails that you receive are to acknowledge that your request has been received and will be reviewed. Any email does not represent acceptance of your order. A binding contract is formed between you and designerbathroomstore.co.uk when the products that you have ordered have been dispatched. Designerbathroomstore.co.uk reserves the right to cancel or refuse any order prior to acceptance. No order will be accepted without payment.

The ownership of the goods ordered is passed to the customer upon delivery.

By ticking the ‘terms and conditions’ box on the order completion pages, you acknowledge that these terms have been provided to you prior to completion of your order and that you accept them in full. If you do not accept the terms and conditions set out on this page, you will not be able to complete an order through designerbathroomstore.co.uk.

 

Description of Goods

The goods are described on the individual product pages. From time to time, manufacturers alter their designs slightly. Although we take every care to ensure that the product image displayed on the website is correct, there may be slight variations to the end product compared to the site image and measurements provided.

Wherever available to us, we provide technical documentation and fitting instructions on the individual product pages. If there is insufficient information for your buying decision, please contact our sales team on 01206 582462, who will be happy to make further enquiries with the manufacturer on your behalf. Manufacturer guarantees are offered for the quality of manufacture and the materials used to manufacture the goods.

The guarantee only covers use for which the product was designed. All guarantees are the responsibility of the manufacturer, except where products are guaranteed directly by C W Commerce Ltd. All our items are designed for UK installation only. If you choose to install your goods outside of the UK, you do this at your own risk. Manufacturer guarantees will not apply in this case.

We advise against booking any plumber, electrician or installer until you have received and inspected your goods. We will not be liable for any compensation, consequential loss or tradesperson costs. All of our delivery timescales provided on the website or via email notifications are given in good faith, however they cannot be taken as exact or precise information.

 

Product Pricing, Payment and Delivery Costs

All prices stated on the website are inclusive of VAT at the current chargeable rate in the UK.

Prices are liable to change at any time, however changes will not affect orders that have already been paid for and accepted.

Designerbathroomstore.co.uk offers thousands of products to purchase and it is possible that, despite our efforts, some items may be priced incorrectly. In the case of a product’s correct price being higher than what is displayed on the website we will either contact you regarding the pricing issue or cancel the order. We will not provide the product to you at the lower price if there is a clear, unmistakable and obvious pricing error.

We require full payment for any order to be accepted.

We accept the following payment options:

  • Visa

  • Visa Debit

  • Mastercard

  • Maestro

  • Visa Electron

  • American Express

We will only accept debit/credit payments from cards registered to an address within the UK. Consumer security is incredibly important at Designer Bathroom Store. We use SagePay as our trusted payment gateway which ensures your sensitive personal payment data is protected when placing an order through our website.

Delivery to mainland UK addresses is free throughout the website. For addresses in the Highlands, Scottish Islands and Channel Islands may not be eligible for free delivery and may require a delivery charge to be paid before an order can be accepted. You can call our customer service team on 01206 582462 to find out whether a delivery charge will apply to your potential order.

Custom/Bespoke Products -

Made to order products include and are not limited to whirlpool baths, custom painted baths and custom painted radiators/towel rails. These are handmade items and orders cannot be cancelled, returned or exchanged once ordered. Delivery times may vary on these items, please check with our customer service team on 01206 582462 or at sales@designerbathroomstore.co.uk to confirm the delivery time.

Delivery Timescales

Items on the website display an estimated delivery timescale in working days. These estimates only apply to UK mainland as deliveries to the Highlands, Scottish Islands and Channel Islands may take longer and also require a delivery charge.

With any item purchased on the website we will endeavour to deliver this to you as quickly as possible, with many items being able to be delivered on a next working day basis. Next day delivery services cannot be guaranteed by ourselves or any of the couriers we use to deliver goods to customers. If there is a specific delivery day that you require you can advise us of this date in the order comments box at the checkout. We will do our best to ensure your items are delivered on a requested date.

Please note that all couriers used are only contracted/insured to complete roadside deliveries, therefore you may have to bring your purchased items into your property so please do organise assistance should your items be heavy.



Returns Policy

Upon delivery of your goods, please inspect the items for any faults, damages or missing parts and notify us within three working days of receiving the items. Should you be unable to check your items at the time of delivery, please sign for these items as “unchecked”.

If you find a fault or damage to your item please report this to us within 3 working days of receipt of goods via telephone call, email or livechat service. Images of any damaged goods/packaging will be requested in order for the issue to be investigated further with the courier or manufacturer. Damaged items cannot be returned after 30 days of receipt of goods.

In the event of any goods being unwanted these can be returned to us within 30 days for a full refund. Return collections can be made and will often be free of charge, however occasionally this may involve a small cost to be deducted from your refund. This is to be agreed prior to a return being organised. Unwanted items that are requested for return after 30 days of delivery are not eligible for a full refund, however we reserve the right to consider offering a refund with a restocking fee deducted.

Any returned goods must be in a resaleable condition. Any items that appear to have been attempted to be fitted will not be eligible for a refund. We also ask that the goods to be returned within their original packaging with no brown tape used or any writing on any packaging. Once the unwanted goods have been received, a refund can then be issued back to the consumer’s original payment method account.



Contact Us

You can reach us by calling us on 01206 582462 or 0844 504 6677. Alternatively you can the ‘Contact Us’ page to type a message to us. You can email sales@designerbathroomstore.co.uk with any queries or use our Livechat system on the website in the bottom right hand corner of your browser.

Finally

Thank you for your order. We appreciate your business. If you have any questions, please do contact us and let us know how we can help you.


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Doubles

4
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				FROM `ps_module` m
2
SELECT content FROM ps_lgcookieslaw_lang WHERE id_lang = XX LIMIT XX

Tables stress

6 lgcookieslaw_lang
5 module_shop
5 smarty_lazy_cache
4 module
4 currency_shop
4 shop_url
4 lang_shop
4 shop
3 hook
3 cms_shop
3 theme
3 currency
3 cms_lang
3 lang
2 smarty_last_flush
2 themeconfigurator
2 cms
2 meta
2 group_shop
2 shop_group
2 configuration
2 hook_alias
1 cms_category_lang
1 page_type
1 page
1 connections
1 required_field
1 hook_module_exceptions
1 cms_category_shop
1 cms_category
1 theme_meta
1 country_shop
1 country_lang
1 country
1 configuration_lang
1 lgcookieslaw
1 hook_module
1 group_lang
1 group
1 meta_lang
1 module_group
1 tab

ObjectModel instances

NameInstancesSource
CMS 4 /controllers/front/CmsController.php [56]
/classes/Link.php [265]
/classes/Link.php [265]
/classes/Link.php [265]
CMSCategory 2 /controllers/front/CmsController.php [106]
/classes/Tools.php [1375]
Language 2 /config/config.inc.php [195]
/classes/Tools.php [524]
Country 2 /config/config.inc.php [142]
/classes/controller/FrontController.php [279]
Group 1 /classes/Cart.php [184]
Guest 1 /modules/statsdata/statsdata.php [104]
Cart 1 /classes/controller/FrontController.php [348]
Connection 1 /modules/statsdata/statsdata.php [142]
Shop 1 /config/config.inc.php [114]
ShopGroup 1 /classes/shop/Shop.php [518]
Customer 1 /config/config.inc.php [217]
Theme 1 /config/config.inc.php [115]
Currency 1 /classes/Tools.php [639]

Included Files

#Filename
1/index.php
2/config/config.inc.php
3/config/defines.inc.php
4/config/settings.inc.php
5/config/autoload.php
6/config/alias.php
7/classes/PrestaShopAutoload.php
8/cache/class_index.php
9/config/bootstrap.php
10/Core/Business/Core_Business_ContainerBuilder.php
11/Core/Foundation/IoC/Core_Foundation_IoC_Container.php
12/Adapter/Adapter_ServiceLocator.php
13/classes/controller/Controller.php
14/classes/ObjectModel.php
15/Core/Foundation/Database/Core_Foundation_Database_EntityInterface.php
16/classes/db/Db.php
17/classes/Tools.php
18/classes/Context.php
19/classes/shop/Shop.php
20/classes/db/DbPDO.php
21/classes/Configuration.php
22/override/classes/Configuration.php
23/classes/Validate.php
24/classes/cache/Cache.php
25/Adapter/Adapter_EntityMapper.php
26/classes/db/DbQuery.php
27/classes/Theme.php
28/config/defines_uri.inc.php
29/tools/htmlpurifier/HTMLPurifier.standalone.php
30/classes/Language.php
31/classes/Country.php
32/classes/PrestaShopCollection.php
33/classes/shop/ShopGroup.php
34/classes/Cookie.php
35/classes/Rijndael.php
36/classes/Customer.php
37/classes/Group.php
38/classes/Link.php
39/classes/shop/ShopUrl.php
40/config/smarty.config.inc.php
41/tools/smarty/Smarty.class.php
42/tools/smarty/sysplugins/smarty_internal_data.php
43/tools/smarty/sysplugins/smarty_internal_templatebase.php
44/tools/smarty/sysplugins/smarty_internal_template.php
45/tools/smarty/sysplugins/smarty_resource.php
46/tools/smarty/sysplugins/smarty_internal_resource_file.php
47/tools/smarty/sysplugins/smarty_cacheresource.php
48/tools/smarty/sysplugins/smarty_internal_cacheresource_file.php
49/classes/SmartyCustom.php
50/config/smartyfront.config.inc.php
51/classes/Dispatcher.php
52/classes/Hook.php
53/override/classes/Hook.php
54/classes/module/Module.php
55/tools/mobile_Detect/Mobile_Detect.php
56/config/db_slave_server.inc.php
57/modules/smartblog/smartblog.php
58/modules/smartblog/classes/SmartBlogLink.php
59/modules/smartblog/classes/BlogCategory.php
60/modules/smartblog/classes/Blogcomment.php
61/modules/smartblog/classes/BlogPostCategory.php
62/modules/smartblog/classes/BlogTag.php
63/modules/smartblog/classes/SmartBlogPost.php
64/modules/smartblog/classes/SmartBlogPostMeta.php
65/modules/smartblog/classes/BlogImageType.php
66/modules/smartblog/classes/SmartBlogGallaryImage.php
67/modules/smartblog/controllers/admin/AdminAboutUsController.php
68/classes/controller/ModuleAdminController.php
69/classes/controller/AdminController.php
70/classes/Translate.php
71/controllers/front/CmsController.php
72/classes/controller/FrontController.php
73/classes/CMS.php
74/themes/default-bootstrap/lang/en.php
75/classes/Currency.php
76/classes/Cart.php
77/classes/CartRule.php
78/classes/Meta.php
79/classes/Product.php
80/override/classes/Product.php
81/classes/webservice/WebserviceRequest.php
82/classes/Tab.php
83/classes/Media.php
84/modules/socialsharing/socialsharing.php
85/modules/socialsharing/translations/en.php
86/modules/blockbanner/blockbanner.php
87/modules/blockbanner/translations/en.php
88/modules/blockcart/blockcart.php
89/modules/blockcart/translations/en.php
90/modules/blocksocial/blocksocial.php
91/modules/blocksocial/translations/en.php
92/modules/blockcategories/blockcategories.php
93/modules/blockcategories/translations/en.php
94/modules/blocklayered/blocklayered.php
95/modules/blocklayered/translations/en.php
96/modules/blockcms/blockcms.php
97/modules/blockcms/BlockCMSModel.php
98/themes/default-bootstrap/modules/blockcms/translations/en.php
99/modules/blockcms/translations/en.php
100/modules/blockmyaccount/blockmyaccount.php
101/modules/blockmyaccount/translations/en.php
102/modules/blocksearch/blocksearch.php
103/modules/blocksearch/translations/en.php
104/modules/blocktopmenu/blocktopmenu.php
105/modules/blocktopmenu/menutoplinks.class.php
106/override/modules/blocktopmenu/blocktopmenu.php
107/modules/blocktopmenu/translations/en.php
108/modules/blockuserinfo/blockuserinfo.php
109/modules/blockuserinfo/translations/en.php
110/modules/themeconfigurator/themeconfigurator.php
111/modules/themeconfigurator/translations/en.php
112/modules/homeslider/homeslider.php
113/modules/homeslider/HomeSlide.php
114/modules/homeslider/translations/en.php
115/modules/productcomments/productcomments.php
116/modules/productcomments/translations/en.php
117/cache/smarty/compile/b1/d3/72/b1d3720bf762113053677ac286ad47e1379bf2cc.file.blogfeedheader.tpl.php
118/tools/smarty/sysplugins/smarty_internal_filter_handler.php
119/tools/minify_html/minify_html.class.php
120/modules/mancarousel/mancarousel.php
121/modules/googleshopping/googleshopping.php
122/modules/googleshopping/lib/phpseclib/Crypt/RSA.php
123/modules/googleshopping/lib/phpseclib/Crypt/Random.php
124/modules/googleshopping/lib/phpseclib/Crypt/Hash.php
125/modules/googleshopping/lib/phpseclib/Math/BigInteger.php
126/modules/googleshopping/translations/en.php
127/modules/mailalerts/mailalerts.php
128/modules/mailalerts/MailAlert.php
129/modules/mailalerts/translations/en.php
130/modules/ganalytics/ganalytics.php
131/modules/ganalytics/translations/en.php
132/modules/lgcookieslaw/lgcookieslaw.php
133/modules/lgcookieslaw/translations/en.php
134/cache/smarty/compile/33/2d/49/332d49acbb946753e4631d68dd72331c8d69adaa.file.cookieslaw_header_1_6.tpl.php
135/cache/smarty/compile/a4/3a/55/a43a553d834d3b40eab6aebf7b951d139602ac9c.file.cookieslaw_header_code.tpl.php
136/tools/js_minify/jsmin.php
137/modules/recaptcha/recaptcha.php
138/modules/sagepay/sagepay.php
139/classes/PaymentModule.php
140/Adapter/Adapter_AddressFactory.php
141/Adapter/Adapter_ProductPriceCalculator.php
142/Adapter/Adapter_Configuration.php
143/Core/Business/Core_Business_ConfigurationInterface.php
144/classes/Customization.php
145/cache/smarty/compile/74/aa/96/74aa96b01d9e83448f95291df4d6df2e0f1f6dba.file.blockcart.tpl.php
146/tools/smarty/plugins/modifier.replace.php
147/tools/smarty/plugins/function.counter.php
148/cache/smarty/cache/blocksearch_top/1/1/1/17/1e/5f/75/1e5f75c4aa0fa6705f6b6e0097d34f6ab6639eba.blocksearch-top.tpl.php
149/cache/smarty/compile/7b/ae/05/7bae05b4a5e4c8af494114949671ebd77bc94676.file.blockuserinfo.tpl.php
150/cache/smarty/cache/blocktopmenu/1/1/1/17/cms/3/79/65/67/796567d1b5622d4feeb0ac2a2769b96a1106ffa1.blocktopmenu.tpl.php
151/modules/pagesnotfound/pagesnotfound.php
152/modules/pagesnotfound/translations/en.php
153/modules/sekeywords/sekeywords.php
154/classes/module/ModuleGraph.php
155/modules/sekeywords/translations/en.php
156/cache/smarty/compile/c5/3f/0c/c53f0c03d14f30892dd2502fe32d7965fbd84591.file.cookieslaw.tpl.php
157/cache/smarty/compile/69/ad/24/69ad2414b15c9f0b27f477187a27f4854457badf.file.hook.tpl.php
158/classes/CMSCategory.php
159/cache/smarty/cache/blockcms/2/1/1/1/17/c6/6c/99/c66c998d736e201796f14bbef99ada4df0200511.blockcms.tpl.php
160/modules/blockmyaccountfooter/blockmyaccountfooter.php
161/modules/blockmyaccountfooter/translations/en.php
162/cache/smarty/cache/blockmyaccountfooter/1/1/1/17/29/ed/72/29ed723face6c737b0cfa2af388ced1349d928a2.blockmyaccountfooter.tpl.php
163/modules/blockcontactinfos/blockcontactinfos.php
164/modules/blockcontactinfos/translations/en.php
165/cache/smarty/cache/blockcontactinfos/1/1/1/17/c1/27/fa/c127fa81e39fb5e2151d02420747ab0033425aa7.blockcontactinfos.tpl.php
166/modules/statsdata/statsdata.php
167/modules/statsdata/translations/en.php
168/classes/Guest.php
169/classes/Connection.php
170/classes/Page.php
171/classes/ConnectionsSource.php
172/modules/reviewscouk/reviewscouk.php
173/cache/smarty/compile/6d/7e/a4/6d7ea4a1a4ce55d168ed33caba419e6007dad4b3.file.cms.tpl.php
174/cache/smarty/compile/e7/d5/20/e7d52066f73e7caa908990fd5e40b7f338f78509.file.layout.tpl.php
175/cache/smarty/compile/5d/2a/d1/5d2ad148d64a076c1b36e269ad6503c0914553a2.file.header.tpl.php
176/tools/smarty/plugins/function.implode.php
177/cache/smarty/compile/c4/80/04/c48004a8ba41925135ae49d545752e7b1af286bf.file.nav.tpl.php
178/cache/smarty/compile/08/69/28/086928842b0ed75c9b6bd53c6687fddc21bd901b.file.breadcrumb.tpl.php
179/tools/smarty/plugins/modifier.regex_replace.php
180/cache/smarty/compile/1f/54/af/1f54afb3e86dac52e1c47a36321b9382ac9c598b.file.footer.tpl.php
181/cache/smarty/compile/4a/87/8d/4a878d3fe8b784005d62baa84f0151ba0313c8a9.file.global.tpl.php
182/cache/smarty/compile/7b/05/01/7b0501b5bd8805d050202ee5e0775e0eb31f07be.file.javascript.tpl.php
183/tools/smarty/plugins/shared.mb_str_replace.php